WHAT HAPPENS WHEN…
Your Business Lives in your Email
Today, more than ever, organizations are finding that their email contains more than just email. It also contains the orders, quotes, promises, and commitments made to your customers, suppliers, and partners. As email has become the standard method for having “things in writing”, it is progressively viewed as documentary evidence in the same way as a formal letter would have been 10 years ago. However, nearly one-third of companies do not have email management policies in place!
Mail Servers are Overflowing
Alternatively, a recent survey by Osterman Research suggests that the storage of email messages is growing at an alarming rate of 31 percent annually. However, when managing storage, email is usually the first area where we apply quotas. This practice empowers the end user to make decisions on the retention of your company’s intellectual property. Worse still, in many companies, it is not an uncommon practice to delete everything on the hard drive of an employee that has recently resigned!
Archives are Stored as PST Files
As a response to the above, many businesses have adopted the practice of storing archived email in PST files. The challenge with this approach is that it only contains “selected” emails and not the comprehensive list needed to support a proper eDiscovery process. Additionally, searching through multiple PST files to find an email may take hours, days or weeks.